Adviser service

The SASBAH Adviser Service

The Adviser Service has been running since 1971, and provides community and home-based help to all our service users. The emphasis is on working with individuals to encourage and nurture independence rather than on dispensing ready-made solutions. Independent living and maximising opportunities for this group are the main aims, achieved through direct provision of support, advice and assistance to service users, their families, and professionals who are involved with them.

We employ two qualified Advisers who are both highly experienced in the conditions of spina bifida and hydrocephalus. They offer home visits, telephone calls, e-mail and written advice, and provide advocacy on behalf of service users where necessary to ensure all available benefits and other support are granted. Work also centres on ensuring that health needs are fully met, on methods for increasing self-esteem and on acquiring attributes and skills for independent living.

Examples of subjects dealt with are:

  • health-related issues;
  • housing problems, including finding suitable accommodation and securing the correct resources and adaptations are made prior to taking up residence;
  • special equipment and adaptation needs;
  • employment;
  • children’s special education needs, where hydrocephalus in particular can be ‘invisible’ to staff and peer groups, and lead to great difficulties with behaviour;
  • medical problems;
  • personal relationships, including sexual and pregnancy issues;
  • financial issues, including budgeting and benefit applications;
  • transport, and maximising mobility in the community;
  • help with life choices and realistic life goals;
  • personal care; and
  • transition to independent living.

To contact the Adviser Service, telephone Zoe on 01903 230782, or email  

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